You Don’t Need Customers, You Need Fans And Promoters

This much in advance... the honor goes to Daniel Nilsson, one of my idols and inspirations in Sales & Marketing. Daniel has published a blog and it is so good that I have to publish it here as well or rather refer to it.

Daniel talks in his blog about satisfied and enthusiastic customers, who are happy to help and therefore we should make them a source for strong business growth.

Daniel has created a proposal with 3 steps you can take to turn customers into fans. Learn more about the 3 steps - CLICK HERE.

One more thing: In the article you will find great infographics that explain and show what makes an exceptional customer service and how you can make everyone talk about it.

Enjoy the read.